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School Meals

Innovate Primary Flyer for New ParentsInnovate Website Online Ordering Guide


Innovate by name and nature. Food choice, flexibility, quality and speed are at the heart of what we do. Inspired by the best and most fashionable high street concepts, we pride ourselves on fusing fantastic quality food with quick service.

Everything has to start with fantastic quality and responsible food. Across our wide, diverse and ever-changing menus, we ensure that every single morsel is safe, sustainable and tastes great. We only source from farmers, wholesalers and catering butchers that are audited to UKAS accredited standards and meet the highest possible assurance levels.

We use our ears and listen to students, understanding what they want and then reflecting their desires on our menus, in our environments and through our initiatives. Working with Hawes Down Primary School in this way embeds us as a valued part of your community.

In addition to great food in great environments, we are committed to becoming an ‘Impact Organisation’ and doing whatever we can to create a better world. Our vision and values are entirely aligned to working with our schools to create a positive food culture and a commitment to brilliant food, genuine partnership, and impassioned service.

how to register with INNOVATE Catering

Please find above the guide on how to register an account to book meals for your child, and some information about our new contractor.

Please make sure you set up your child's account as soon as possible, ensuring that you register the class name that your child will be in next year. Orders will need to be placed a week in advance with effect from the first week of the Autumn Term and you will receive an email to remind you of the order deadline once your account has been set up.

If you have any difficulties in registering, please contact Impact Food at or by phone on 0204 542 7211 who will be happy to guide you through the process.

School Milk

For EYFS pupils, school milk is offered daily and provided by ‘Cool Milk’ .  Milk is provided free to children under 5 and 24p per carton for children aged 5 and over. Milk is only offered to children in EYFS (Reception). If you would like your child to have milk, please register with Cook Milk online.

How to register and pay

  • Register and pay online at
  • You can pay Cool Milk either online, over the phone or at a local PayPoint in half-termly, termly or annual instalments
  • Please pay by a Tuesday at 5pm for your child’s milk to start the following week

If you have any questions regarding school milk please visit  or contact Cool Milk directly on 0800 321 3248.


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